Privacy Policy

Introduction

At Landmark Markets LLC (“the Company,” “we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, share, and safeguard your personal information when you:

• Visit our website, www.landmarkmarkets.com (the “Website”);
• Use our services;
• Apply for or engage with any investment products or offerings we provide.

This Policy applies to the processing of personal data from clients, prospective clients, and Website visitors. It outlines our efforts to ensure your data is handled securely, transparently, and in compliance with applicable privacy laws. This Policy does not extend to third-party websites or services linked to or accessible from our Website.

Definitions

Cookies

Small data files stored on your device’s hard drive or memory that help us enhance your experience (e.g., usage analytics and visit counts). See our Cookies Policy for how to manage or disable them.

Log files

Records of activity on the Website that may include IP address, browser type, ISP, referring/exit pages, and timestamps.

Personal data

Information that can directly or indirectly identify an individual (e.g., name, ID number, location data).

Processing

Any action performed on personal data (collecting, recording, organizing, storing, modifying, retrieving, using, sharing, deleting, etc.).

Web beacons

Small electronic files embedded in emails or on the Website to deliver cookies, monitor visits, and evaluate communications and marketing effectiveness.

Personal Data We May Collect (or Receive) About You

To open an account, you must submit an application form with necessary information. By submitting the form, you agree to provide personal information for us to evaluate your application and comply with applicable rules and regulations. We may also use the information to notify you about our services.

We may collect (including but not limited to):

• Full name, residential address, and contact details (email, phone);
• Date/place of birth, gender, citizenship, nationality;
• Financial information (income, source of funds, assets/liabilities, bank details, trading & financial statements);
• Trading account details (balances, activity, inquiries, and our responses);
• Politically Exposed Person (PEP) status;
• Professional and employment details (employer, job title);
• Authentication information (signature);
• Location data (e.g., IP address);
• Trading experience, knowledge, and performance data;
• Identity verification data (government IDs, TINs, publicly available background information);
• Proof of residency (utility bills, bank statements);
• Additional financial data (credit card/bank info, tax details, loan agreements, credit facilities, investment goals/preferences).

Who this applies to

We may collect and process personal data for individuals who:

• Visit our website;
• Use any services available on our website; or
• Are current, former, or potential clients.

This includes (without limitation):

• Individuals associated with corporate clients (e.g., directors, company secretaries, authorized representatives);
• Shareholders, nominees, and ultimate beneficial owners of corporate clients;
• Legal representatives, agents, or other persons authorized to act on behalf of our clients.

Minors

Individuals under eighteen (18) are not allowed to use the Company’s services. We do not knowingly collect personal information from Minors. If you are under 18, do not use our services or share personal details.

If we become aware that a Minor has submitted information, we will delete it promptly. If you suspect this has occurred, contact us at info@landmarkmarkets.com.

How We Collect Your Personal Information

We collect information through interactions with our services (website visits, mobile apps, account or demo sign-ups, newsletter subscriptions, and communications with client support).

We may also receive information from third parties to meet regulatory requirements (e.g., identity verification services, credit reference agencies). If you connect with us via third-party platforms (e.g., LinkedIn, Facebook), you permit us to access certain information per that platform’s terms and your privacy settings.

We maintain records of your trading activity, including:

• Products you trade and outcomes;
• Historical trade data and investment amounts;
• Your preferences for particular types of financial products.

We may request additional personal information voluntarily (e.g., surveys). If you choose not to provide it, we may be unable to fulfill certain services or products. We record all forms of communication (calls, emails, in-person meetings, etc.) related to our services and business relationship. These recordings are Company property and may be used as evidence. Phone calls may be recorded without prior notification or an audible alert.

Personal Information Collected Automatically

• Log Data: browser/app version, access times, pages visited, IP address, network identifiers, referrer;
• Device Data: hardware model, OS/version, unique device ID, mobile network;
• Website Activity: interactions, submitted content, account actions, deposits/withdrawals/transactions (amount, currency, time, method);
• Location Data: precise geolocation with device permission.

Cookies & Tracking Tools

We may use cookies, web beacons, and log files to understand behavior and improve your experience. You can manage cookies via your browser settings, though disabling them may limit certain features (including secure areas).

We may partner with third parties (e.g., Google) to show you ads based on past interactions with our site. You can opt out via Google’s Ads Settings. For more details, see our Cookie Policy.

How We May Use Your Personal Information

Contract Performance

We process data to deliver products/services and provide relevant information, including during onboarding.
Identity verification may involve third-party checks. We also process data to meet KYC and CDD obligations and to manage your trading account.

Compliance with Legal Obligations

We process data to comply with laws (e.g., identity verification, AML checks, retention periods, and disclosures to authorities).
Providing personal data is essential for a business relationship and requested services. If you don’t provide required data, we may be unable to initiate or continue our relationship.

Through Consent

Where you have given explicit consent (e.g., marketing), processing is lawful. You may withdraw consent at any time, without affecting prior lawful processing.

Safeguarding Legitimate Interests

We may process data for our legitimate interests or those of a third party (e.g., business operations), where necessary, fair,
and aligned with your interests and rights.

How We Share Your Personal Information

We do not share confidential client information with third parties unless:

• Required by laws, rules, or regulations;
• There is a legal or public duty to disclose;
• It is necessary for our legitimate business interests; or
• You have requested or consented to the disclosure.

Where necessary, disclosures may be made to:

• Regulatory or supervisory authorities;
• Identity verification or credit reference agencies;
• Auditors, legal advisors, or consultants;
• Affiliates and service providers supporting our operations.

We may share information within our corporate group (parent companies, affiliates, subsidiaries). This may include:

• Associates and trusted partners (administrative, financial, legal, insurance, research, or other professional services);
• Business introducers;
• Operational partners (payment providers, banks, IT hosting, credit reference agencies);
• Legal and regulatory bodies (courts, tribunals, public/regulatory authorities);
• Authorized third parties you designate.

Partners (e.g., banks, processors) may retain data to meet their legal obligations. Third-party providers may record searches performed on our behalf. External third parties acting as independent data controllers are governed by their own privacy policies. We generally require third parties to treat your information as confidential, respect your rights, and comply with applicable laws and this Policy’s principles.

Storage & Retention of Personal Information

We retain personal data only as long as necessary for the purpose collected or for legitimate business reasons, including legal/regulatory compliance.
Records are stored securely (electronic and paper) with safeguards against misuse, loss, unauthorized access, alteration, or disclosure.

When no longer needed, data will be securely deleted or de-identified. Certain records may be retained longer where required by law (e.g., AML laws require retention for at least five (5) years after the end of the business relationship, or longer if mandated).

Security

Personal information provided during registration or service use is protected by multiple security measures. Once logged in, you must use your username and password to access your account and keep your password confidential.

Registered information is stored securely and accessible only to authorized personnel. All personal data is transmitted over encrypted connections with measures to prevent unauthorized access or interception. Non-registered personal information is likewise stored securely and accessible only by authorized staff via password-protected systems.

While no method of internet transmission is entirely secure, we implement strict protocols to protect your data. The Company is not responsible for unlawful or unauthorized use of personal information resulting from password misuse, loss, or negligent or malicious actions.

Marketing & Personal Data

With your consent (e.g., newsletter subscription), we may send marketing communications via email, phone, or other channels (including social media) about products and services. You can opt out at any time using the “unsubscribe” link in emails or by contacting info@landmarkmarkets.com. Opting out does not affect the lawfulness of prior communications.

Your Rights

• Right to Access: Request confirmation of processing and a copy of your data (provided within 30 days).
• Right to Rectification: Request corrections to inaccurate or incomplete data. To update details, email landmark@landmarkmarkets.com (supporting documents may be required).
• Right to Erasure: Request deletion where data is no longer necessary or consent is withdrawn and no legal obligation requires retention.
• Restriction of Processing: Request we limit processing in certain circumstances (e.g., contested accuracy or objections).
• Right to Data Portability: Receive a copy of personal data you provided in a commonly used, machine-readable format and request transfer to another controller (where applicable).
• Right to Object / Opt-out: Object where processing is based on legitimate interests. We will stop unless compelling legal grounds exist.

If you no longer want us to use your data, contact info@landmarkmarkets.com. 

Note: this may limit our ability to provide certain services/products.

Links to Other Websites

Our Website may include links to external sites. We do not control their content, privacy practices, or security. We are not responsible for any personal information you provide on those sites. Review each site’s privacy policy to understand how your data is handled.

Contact Us

For questions about this Policy or to exercise your rights, contact: landmark@landmarkmarkets.com.

Modification

We may update this Policy from time to time to align with legal requirements and changes in our practices. Where legally required, we will notify you of significant changes. The most recent version will always be available on our Website.

Legal Disclaimer

We may disclose your personal information when required by law or to protect our legal rights or comply with judicial proceedings, court orders, or other legal processes involving our Website.

We are not responsible for any misuse or loss of personal data caused by third-party cookies over which we have no control or access. We are not liable for unauthorized or unlawful use of your personal information resulting from the loss, misuse, or negligent/malicious handling of your passwords, regardless of the communication channel used to contact us.